Terms of Service

Terms of Service

Last updated: April 2026

Please read these terms carefully before using our website or placing an order. By shopping with Warmly Crafted, you agree to the following terms.


1. General

These terms apply to all users of the Warmly Crafted website (warmlycrafted.com). We reserve the right to update these terms at any time, and it is your responsibility to check for changes.


2. Orders & Payment

  • All orders are subject to availability and confirmation.
  • Prices are listed in GBP and include VAT where applicable.
  • We reserve the right to cancel or refuse any order at our discretion.
  • Payment must be made in full at the time of purchase.

3. Shipping & Delivery

  • We aim to dispatch orders within 2–3 working days.
  • Delivery times are estimates and cannot be guaranteed.
  • Warmly Crafted is not responsible for delays caused by couriers or customs.

4. Returns & Refunds

  • You have the right to return items within 30 days of receipt, provided they are in their original condition and packaging.
  • Personalised or custom items may not be eligible for return unless faulty.
  • Refunds will be processed within 14 days of receiving the returned item.

5. Intellectual Property

All content on this website — including images, text, and branding — is the property of Warmly Crafted and may not be reproduced without permission.


6. Limitation of Liability

Warmly Crafted shall not be liable for any indirect or consequential loss arising from the use of our website or products, to the fullest extent permitted by UK law.


7. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.


8. Contact

If you have any questions about these terms, please contact us via our website.